550 bd FAQ — All Your Questions,
Answered Right Here

No. Under 550 bd's policy, only one account is permitted per person. Attempting to create multiple accounts may result in all accounts being permanently closed and any funds held being forfeited. If you've lost access to an existing account, please contact Support rather than opening a new one.

on the login page Click the "Forgot Password?" link. Enter your registered email or mobile number and a password reset link or OTP will be sent to you. When creating a new password, make it strong by combining uppercase letters, numbers, and special characters. Reset links are typically valid for 15 minutes.

KYC verification must be completed before you can make a withdrawal at 550 bd. You will need to submit a clear photo of your National ID (NID) or passport, along with a selfie. Verification is usually completed within 24 to 48 hours, and you will not need to repeat the process once approved.

• Required documents: NID / Passport / Driving License
• Time: 24–48 hours
• Deposit location: Account Settings → Verification

There are several reasons an account may be locked or suspended — repeated incorrect password attempts, suspicious activity, or incomplete KYC verification. In any of these cases, please email our Support team directly. Once your identity is verified, the issue will be resolved as quickly as possible.

550 bd supports all of Bangladesh's most popular payment methods:

• Mobile Banking: bKash, Nagad, Rocket
• Bank Transfer: Via selected bank
• Crypto: USDT (TRC20 / ERC20)

All methods support both deposits and withdrawals. It is recommended to use the same method for both.

Minimum deposit amount at 550 bd ৳৳৳ 500 BDT and minimum withdrawal amount ৳৳৳ 500 BDT. The maximum daily withdrawal limit may vary depending on your account level. VIP members are eligible for higher limits.

550 bd typically processes withdrawals within 1 to 3 hours. However, unverified KYC or additional security checks may cause delays. Requests made between midnight and 6 AM may be processed on the next business day.

First, refresh the page and wait 5–10 minutes. If your balance still hasn't appeared, take a screenshot of the payment and contact Support. Providing your transaction ID and payment time will help us resolve the issue faster. Most cases are sorted within 30 minutes.

550 bd generally does not charge withdrawal fees. However, your payment provider (such as bKash or Nagad) may apply a small fee under their own policy. Network fees may also apply for crypto withdrawals.

When you open a new account at 550 bd and make your first deposit, the welcome bonus is credited to your account automatically. Bonus amounts and terms may change from time to time. Before using any bonus, Terms & Conditions Page please read it first. For full details on bonuses, Bonus page See.

Wagering requirements mean you must bet your bonus a set number of times before you can withdraw it. For example, with a 30x requirement on a ৳100 bonus, you would need to place a total of ৳3,000 in bets before withdrawing. Each bonus carries its own wagering requirements — read the terms carefully before claiming any offer.

550 bd's daily cashback program returns a percentage of your net losses each day, credited to your account the following day at 12:00 PM. To be eligible, your account must be active and meet the minimum betting requirement.

To use a voucher code, log in and go to the Cashier or Deposit page. Enter the code in the "Voucher Code" or "Promo Code" box and apply it. For more details on vouchers Voucher page See.

550 bd offers betting on the most popular sports in Bangladesh:

• Cricket: IPL, BPL, Test, T20 & ODI matches
• Football: Premier League, Champions League, World Cup
• Tennis, Badminton, Basketball and much more
• E-Sports: CS2, Dota 2, LOL

Both live betting and pre-match betting are available. To learn more Betting page See.

Yes. If a match is cancelled or does not reach completion, the full stake will be refunded to your wallet. That said, bets cannot normally be cancelled once placed. Some markets offer a "Cash Out" feature, which lets you sell your bet while the match is still in progress.

550 bd uses decimal odds. For example, odds of 2.50 mean a BDT 100 bet returns BDT 250 in total (BDT 150 profit) if you win. The higher the odds, the lower the chance of winning — but the bigger the reward. Odds change in real time during live matches, so always check them carefully before placing a bet.

550 bd's Jackpot section features special games with massive prize potential, where a single bet could lead to a huge win. High Roller This section is for high-volume players, offering higher limits, exclusive offers, and a dedicated personal account manager.

550 bd is a licensed online betting platform that uses SSL encryption and modern security measures to protect user data and funds. To learn more about the platform's security practices, Privacy Policy Read more.

You can enable 2FA under the "Security" section in your account settings. It can be set up using an OTP sent to your mobile number or via the Google Authenticator app. Once active, 2FA adds an extra verification step every time you log in or make a withdrawal, keeping your account more secure.

550 bd does not sell your personal data to any third party. Limited information may be shared where required by law or for payment processing. Full details are available in our in our Privacy Policy is clearly stated.

The 550 bd app is available directly from our App Page to download. Both Android and iOS versions are available. As the app may not be listed on the Google Play Store or Apple App Store, always download from the official site.

To install the APK on Android, you'll need to enable "Install from unknown sources" in your phone's settings:

• Settings → Security → Unknown Sources → Enable
• Or go to Settings → Apps → Special Access → Install Unknown Apps

Tap the downloaded APK file to install it. If the issue persists, please contact Support.

Yes. Your 550 bd account works across both the website and the mobile app. Your balance, betting history, and bonuses stay in sync on all devices. The app also supports biometric login (fingerprint / Face ID).

Older versions may have missing features or security vulnerabilities. It is always recommended to use the latest version of the 550 bd app. When a new update is available App Page to download the latest APK.

At 550 bd, you can set daily, weekly, or monthly deposit and betting limits directly from Account Settings. Once a limit is set, the platform enforces it automatically. To learn more about responsible gaming, Responsible Gaming page See.

Using 550 bd's self-exclusion feature, you can lock your account for a set period of time. This is entirely voluntary and designed for your protection. To activate it, contact our support team or go directly to Account Settings.